Personal information we collect
- Identifiers such as name, email, phone number, and mailing address when you request services.
- Service details (case type, USCIS office, language preferences) so we can assign the proper interpreter.
- Billing information handled securely by our payment partners (we never store full card numbers).
- Website analytics data if you consent to cookies.
How we use it
We use your information to deliver interpreting/translation services, send confirmations, process payments, comply with accounting requirements, and share relevant updates you’ve opted into. We never sell personal information.
Your CCPA rights
- Right to know what personal information we collect and how we use it.
- Right to request deletion of personal information (unless we need to keep it for legal reasons).
- Right to opt out of the sale or sharing of personal information (we do not sell data).
- Right to receive equal service even if you exercise any of the rights above.
Submitting a request
Email [email protected] with "CCPA Request" in the subject line or call +1 (562) 307-4709. We will verify your identity before fulfilling the request and respond within the timeframe required by California law.
Last updated: November 2025